简单数据归档

名称:简单数据归档

描述:来自控制台的归档工单

版本:   1.0.1

发布:  2017-10-31

itop-version-min:2.4.0

下载:https://store.itophub.io/en_US/products/combodo-archive-manual

代码:combodo-archive-manual

由于工单数量众多,iTop变得越来越慢?
您想摆脱它们,但是...如果客户要求使用旧的工单,该怎么办?
安装此扩展程序,您将获得性能,而不会丢失数据。

特征

搜索工单时改进性能,如果过期的故障单所代表的数量远远超过活动的故障单,但无法删除。

  • 允许管理员将过期的故障单批量标记为已存档
  • 在大多数情况下,将存档的工单隐藏给所有用户,就好像它们已被删除一样。
  • 但是,如果需要,仍使他们能够检索已存档的工单。

修订记录

版本发布日期注释
1.0.02017-11-02首次发布的版本

局限性

在对象变更历史中,Bulk archive/unarchive不对记录中的变更进行归档,而对单个对象进行归档归档可以对变更跟踪中的信息进行记录归档。

安装

与其他任何扩展一样,将其解压缩到扩展目录中,然后重新启动安装程序…

配置

该模块没有配置。

管理员体验

部署此扩展后,Ticket对象只能由管理员大规模存档(和取消存档)。

要归档的工单的搜索,然后从该列表中打开操作活动菜单。在标准模式下(仅提供质量归档功能)和归档模式下(有质量归档和非归档归档),有以下两种可能性

archive_manual_-_standard_mode_menu_list.jpg

archive_manual_-_archive_mode_menu_list.jpg

大量归档或未归档的操作活动发送到确认屏幕:

https://www.itophub.io/wiki/media?w=600&tok=a08808&media=extensions%3Aarchive_manual_-_list_confirmation.jpg

您还可以使用操作活动菜单在单个工单详细信息屏幕上执行此操作:

https://www.itophub.io/wiki/media?w=200&tok=2ab0c3&media=extensions%3Aarchive-single.png

单个对象归档和非归档操作活动均未经确认即可完成。

结束于用户体验

在标准模式下

对于包括管理员在内的所有用户,所有已归档的对象都是隐藏的,就像被删除一样。

指向其友好名称的引用可以在指向它们的其他对象中找到。归档的联系人的示例,它是未归档的变更的提交人。

Toggling menu

如您所见,该链接处于非活动状态,您无法打开提交人详细信息。

在它们所链接或链接到的其他对象的历史记录中,您只需获取已存档的对象的ID:

https://www.itophub.io/wiki/media?w=600&tok=0ae1d0&media=2_4_0%3Afeature%3Aarchivehistoryexternalkey.png

如果您尝试使用添加了书签的网址或构建网址的方式打开该已归档对象的详细信息,请执行以下操作:http://myitop/pages/UI.php?operation=details&class=Person&id=11&

然后,您将收到如下消息:

Archived object not visible

存档对象时,也将其与其他对象的所有n:n链接也存档,这意味着它们不再可见

在归档模式下

任何用户都可以切换归档模式:

Activate archive mode

  • 在存档模式下,您会看到橙色的标签,以提醒您已将其激活。
  • 所有对象都是只读的
  • 可见已归档的对象,并将其标记为已归档

Archived object visible

  • 可单击引用已归档对象的属性:

External Key to an archived object in archived mode

如果在存档的对象上停用归档模式:

https://www.itophub.io/wiki/media?w=200&tok=1278f3&media=2_4_0%3Afeature%3Aarchivetogglemenudesactivate.png

您会再次收到反馈消息

Archived object not visible

原文:https://www.itophub.io/wiki/page?id=extensions%3Aarchive_manual


Data archiver simple

name:
Data archiver simple
description:
Archive tickets from the console
version:
1.0.1
release:
2017-10-31
itop-version-min:
2.4.0
download:
https://store.itophub.io/en_US/products/combodo-archive-manual
code:
combodo-archive-manual

iTop is getting slow due to a high volume of tickets?
You would like to get rid of them, but… what if a customer claims for an old ticket?
Install this extension and you will gain performance, without loosing data.

Features

Improve performance when searching for a Ticket, if your outdated Tickets represent much more than the active ones, but cannot be deleted.

  • Allow administrators to bulk flag outdated Tickets as Archived

  • Hide Archived Tickets to all users most of the time, as if they were deleted.

  • But still enable them to retrieve Archived Tickets if needed.

Revision History

VersionRelease DateComments
1.0.02017-11-02First published version

Limitations

Bulk archive/unarchive does not record the change in the object change history, whereas archiving/unarchiving a single object does record the information in the change tracking.

Installation

Like any other extensions, unzip it into extensions directory and relaunch the setup…

Configuration

There is no configuration for this module.

Administrator experience

When you have deployed this extension, then Tickets objects can be massively archived (and unarchived) by administrators only.

Search for the Tickets that you want to Archive and from that list, open the Actions menu. Below two possibilities, in standard mode (only mass archive action available) and in archive mode (both mass archive and unarchive actions available)

archive_manual_-_standard_mode_menu_list.jpgarchive_manual_-_archive_mode_menu_list.jpg

Mass archive or unarchive actions sends to a confirmation screen :

https://www.itophub.io/wiki/media?w=600&tok=a08808&media=extensions%3Aarchive_manual_-_list_confirmation.jpg

You can also do it on a single ticket details screen, using the Actions menu:

https://www.itophub.io/wiki/media?w=200&tok=2ab0c3&media=extensions%3Aarchive-single.png

Both single object archive and unarchive actions are done without confirmation.

End User experience

In standard mode

All archived objects are hidden, for all users including admins, like if they were deleted.

A reference to their friendly name can be found in other objects pointing to them. Example on an archived contact which is the caller of a non-archived Change.
Toggling menuAs you can see the link is inactive, you can't open the caller details.

In the history of other objects to which they are or were linked, you just get the id of that archived object:https://www.itophub.io/wiki/media?w=600&tok=0ae1d0&media=2_4_0%3Afeature%3Aarchivehistoryexternalkey.png

If you try to open the details of that archived object using a bookmarked url or building the url like this: http://myitop/pages/UI.php?operation=details&class=Person&id=11&

Then you will get a message like this one:

Archived object not visible

When an object is archived, all its n:n linkages to other objects are archived as well, meaning that they aren't visible anymore

in Archive mode

Any user can toggle the archive mode:Activate archive mode

  • In archived mode, you have a orange tag to remind you that you have activated it.

  • All objects are read-only

  • Archived objects are visible and tagged as archived

Archived object visible

  • An attribute referencing an archived object is clickable:

External Key to an archived object in archived mode

If you desactivate archive mode while you are on an archived object:https://www.itophub.io/wiki/media?w=200&tok=1278f3&media=2_4_0%3Afeature%3Aarchivetogglemenudesactivate.png

you get again the feedback message

Archived object not visible

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由 superadmin 在 2020/08/27, 16:06 创建
    

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