安装/升级iTop

目标读者

该文档适用于系统管理员安装、升级iTop。

升级iTop版本

如何升级

安装iTop

准备工作

iTop证书信息

该文档假设您已经掌握相关基本知识：

• 配置你的Web服务（Apache，IIS 或者 nginx）

• PHP语言,

• MySQL和一般的SQL语句，

为了安装和配置iTop，你需要：

• 满足服务器配置推荐的一台服务器 

• 配置可以执行PHP文件的一台Web服务器(PHP 版本需求)

• 可访问该Web服务的文件（通过FTP或SCP访问）

• 一台MySQL服务器(MySQL 版本需求)

提供一个足够权限的MySQL账户：

• SELECT, INSERT, UPDATE, DELETE以用于 iTop 的日常使用

• CREATE (table), ALTER, CREATE VIEW用于设置和数据模型修改

• CREATE（数据库）如果您要求安装程序创建您的数据库，并且为测试数据库创建 ITSM 设计器（在这种情况下也需要 DROP）

• SHOW VIEW, LOCK TABLES 用于备份

• DROP 和 TRIGGER 由 DataSynchro 使用

• SUPER 需求不确定

步骤

请遵循《实施指南》为用户可以使用的iTop应用程序创建最少的对象集。

如果你想移动iTop应用到不同的URL下，按照如下提示: 改变iTop位置

原文：https://www.itophub.io/wiki/page?id=2_6_0%3Ainstall%3Astart

Install and Upgrade your iTop

Intended Audience

This document is targeted towards system administrators in charge of installing, upgrading the iTop application.

Upgrading iTop version

Check before upgrading

Install your iTop

Prerequisites

iTop Licensing information

This document assumes that you have at least a basic knowledge about:

• configuring your web server (either Apache, IIS or nginx),

• the PHP language,

• MySQL and the SQL language in general.

In order to install and configure iTop you need the following:

• a server following this Server recommendation

• a web server configured to execute PHP files (See here for version required)

• access to the files on the web server (an access via FTP or SCP is Ok).

• a MySQL server (See here for version required)

Provide a MySQL account with enough privileges:

• SELECT, INSERT, UPDATE, DELETE for daily use of iTop

• CREATE (table), ALTER, CREATE VIEW for Setup and datamodel modification

• CREATE (database) if you ask the Setup to create you database and for the ITSM Designer for Test database creation (DROP in this case is needed also)

• SHOW VIEW, LOCK TABLES are used for backups

• DROP and TRIGGER are used by DataSynchro

• SUPER need is uncertain

Step by step

1. Install PHP, MySQL and other required software. Check below tips for special environments:

   •  

   iTop and Suhosin

   •  

   iTop and IIS

   •  

   iTop and NGINX

   •  

   iTop and SELinux

   •  

   All-in-one intallation on Windows using easyPHP

   •  

   Connect to MySQL using TLS

2. Set required PHP and MySQL parameters

3. Install iTop: The Setup wizard defines the iTop features and the database schema to use. Most choices can't be changed later unless using a fresh new database.

4. Your first connection to iTop: Ensure the application is accessible and discover the user interface.

5. Schedule background tasks. Mandatory for asynchronous email, scheduled backups, SLA computation…

6. Eventually, Protect access to iTop setup

7. Add some users:

   •  

   Check the multiple User Authentication Options: Integration with LDAP/Active Directory, single sign-on,…

   •  

   Understand the possible profiles and manage User Accounts.

Follow the Implementation Guide to create the minimum set of objects for the iTop application to be usable by your users.

If you want to move the iTop application under a different url, follow the tip: Changing iTop location